Return Policy
Returns Accepted for 60 Days
We want you to be completely satisfied with your purchase. You can return items within 60 days of receipt.
Free Return Shipping
We offer free return shipping on all orders. Simply contact us to receive a prepaid return label.
No Restocking Fee
We do not charge any restocking fees for returned items.
No Final Sale Items
All items are eligible for return — no final sales here!
How to Initiate a Return
To initiate a return, contact our customer service team at hello@cupkin.com. We’ll provide a return authorization and instructions.
Processing Your Refund
Once we receive your item, refunds are processed within 5–7 business days and credited to your original payment method.
Additional Details:
- Returned items must be unused and in original packaging.
- If an item does not meet return guidelines (e.g., used, missing packaging, or damaged), we reserve the right to reduce or deny a refund.
- Original shipping costs are non-refundable.
Questions? Contact hello@cupkin.com anytime.