Accessibility Statement

Our Commitment to Accessibility

Cupkin (Soojimus LLC) is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to our website to meet the needs of our community.

Conformance Status

We are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which is recognized as the international standard for web accessibility. This is an ongoing process.

Ongoing Remediation & Measures

Accessibility is a continuous effort, not a one-time project. We are taking the following measures to ensure accessibility:

  • Conducting quarterly accessibility scans of our theme, content, and checkout flow.
  • Ensuring all product and lifestyle images contain descriptive alt text.
  • Maintaining keyboard navigability and visible focus indicators across all interactive elements.
  • Logging and remediating identified issues in a structured priority order.

Feedback and Contact Information

We welcome your feedback. If you encounter an accessibility barrier on Cupkin.com, please let us know so we can assist you and provide an alternative format if needed:

We aim to respond to accessibility feedback within 2 business days.

Accessibility Remediation Log

Last Updated: September 23, 2026

  • [Sept 2026]: Initiated comprehensive WCAG 2.2 AA audit. Established dedicated ADA contact line. Added descriptive alt-text protocols for new catalog uploads.
  • [Upcoming Q4 2026]: Remediating keyboard focus traps in cart drawer and evaluating third-party app accessibility compliance.